Genesis Coaching & Consulting – Terms & Conditions
Effective Date: June 11, 2025
Welcome to Genesis Development & Consulting LLC. By booking any coaching or consulting session (including but not limited to the Strategic Execution Consultation, Emotional Intelligence Deep Dive, or Stand-Alone Flight Assessment + Feedback Session), you agree to the following terms and conditions.
1. Booking & Payment
All sessions must be booked in advance and paid in full at the time of booking.
Payments are processed securely via the Thinkific platform or through approved integrations (e.g., Calendly with Stripe/PayPal).
All prices are listed in USD and subject to change with notice.
2. Cancellation & Rescheduling
A minimum of 24 hours’ notice is required to cancel or reschedule a session.
Cancellations made less than 24 hours before the scheduled time are non-refundable and non-transferable.
Clients may reschedule once per booking, within 14 days of the original session date.
All requests must be submitted in writing to: [email protected]
3. Refund Policy
Due to the personalized nature of coaching and assessment, all sessions are non-refundable once delivered.
No refunds will be issued for no-shows or missed appointments.
In the rare case Genesis Development & Consulting LLC must cancel a session, clients will receive either a full refund or the option to reschedule.
4. Session Delivery
All sessions are conducted virtually via Google Meet.
Note: Clients must have a valid Google account (Gmail) to access the session.
Clients are responsible for ensuring a reliable internet connection, a distraction-free environment, and timely arrival to each session.
5. Assessment & Coaching Tools
Some sessions include assessments such as the Extreme Execution Flight Assessment and/or EQ-i 2.0 Emotional Snapshot.
These tools are for personal development purposes only and do not constitute medical, legal, or psychological diagnoses.
Coaching outcomes are based on individual effort, engagement, and application. No guarantees of results are implied.
6. Confidentiality
All session content and client information will be treated with strict confidentiality and in accordance with our Privacy Policy.
Exceptions include situations where disclosure is required by law (e.g., threat of harm to self or others, court orders).
7. Intellectual Property
All Genesis frameworks, assessments, visuals, language, and training materials are the intellectual property of Genesis Development & Consulting LLC.
Clients may not reproduce, distribute, or share content without written permission.
8. Limitations & Disclaimer
Coaching is not therapy. These sessions are not designed to diagnose, treat, or manage any mental health condition.
Genesis coaching is best suited for individuals seeking growth, clarity, performance improvement, and leadership development.
9. Policy Changes
Genesis Development & Consulting LLC reserves the right to modify these terms at any time. Updates will be posted at www.GDandC.org and communicated as necessary.
10. Contact
Genesis Development & Consulting LLC
13201 NW Freeway, Ste. 800
Houston, TX 76040
📧 [email protected]
🌐 www.GDandC.org